Terms of Service

Last Updated: August 18, 2026

Welcome to Glow Botanix. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

1. General Terms

By using this website, you confirm that you are legally capable of entering into an agreement and that the information you provide is accurate and complete.

Glow Botanix reserves the right to update, modify, or replace these Terms of Service at any time. Any changes will become effective when posted on this page.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However, product colors and appearance may vary slightly depending on your device or screen settings.

Glow Botanix reserves the right to:

• Modify product descriptions or specifications.

• Change product prices without prior notice.

• Discontinue products at any time.

• Correct errors or inaccuracies on the website.

3. Orders

When you place an order, you agree to provide accurate information, including your name, phone number, shipping address, and other required details.

After placing an order, you may receive an order confirmation. An order is subject to acceptance and product availability.

Glow Botanix reserves the right to cancel or refuse an order in circumstances including:

• Incorrect or incomplete customer information.

• Product unavailability.

• Suspected fraudulent or unauthorized activity.

• Pricing or listing errors.

• Other circumstances that require cancellation.

If an order is cancelled after payment has been received, any applicable refund will be handled according to our Return & Refund Policy.

4. Pricing and Payments

All product prices displayed on our website are shown in the applicable currency at checkout.

We may offer payment methods including Cash on Delivery (COD) and online payment options through available third-party payment providers.

Payment processing may be subject to the terms and conditions of the relevant payment provider.

5. Cash on Delivery

For COD orders, payment is required when the order is delivered.

Customers are responsible for providing accurate contact and delivery information and being available to receive their order.

Repeated refusal or failure to accept COD orders may result in restrictions on future COD orders.

6. Shipping and Delivery

We aim to process and dispatch orders within the estimated processing time displayed on our website.

Delivery times may vary depending on the customer's location, courier service, weather conditions, public holidays, and other circumstances beyond our control.

Glow Botanix is not responsible for delays caused by third-party courier services or circumstances outside our reasonable control.

7. Returns, Refunds and Exchanges

Our return, refund, and exchange procedures are explained in our Return & Refund Policy.

Customers should review that policy before placing an order.

In general, eligible return requests must be submitted within 3 days of receiving the order and must meet the applicable return conditions.

For products that arrive damaged or broken, customers should record a clear unboxing video showing the package and product condition.

8. Website Use

You agree not to:

• Use the website for unlawful purposes.

• Attempt to interfere with or damage the website.

• Submit false or misleading information.

• Attempt to gain unauthorized access to our systems.

• Copy, reproduce, or misuse our website content without permission.

• Use the website to conduct fraudulent activities.

Glow Botanix reserves the right to restrict or terminate access to the website if these Terms are violated.

9. Intellectual Property

All content on this website, including but not limited to:

• Logos

• Brand names

• Product images

• Graphics

• Text

• Website design

• Product descriptions

is owned by or licensed to Glow Botanix unless otherwise stated.

You may not reproduce, distribute, modify, or commercially use our content without prior written permission.

10. Third-Party Services

Our website may use third-party services such as payment processors, courier companies, analytics services, advertising platforms, or other service providers.

Your use of these services may also be subject to the terms and policies of the relevant third parties.

Glow Botanix is not responsible for the independent actions, policies, or services of third-party providers.

11. Disclaimer

We make reasonable efforts to keep the information on our website accurate and up to date. However, we do not guarantee that the website or all information provided will always be complete, accurate, or available without interruption.

Product results may vary between individuals. Information provided on our website should not be considered medical advice.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Glow Botanix will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

13. Privacy

Your use of our website is also subject to our Privacy Policy.

We may collect and process information necessary to process orders, provide customer support, deliver products, and operate our website.

14. Changes to These Terms

Glow Botanix may update these Terms of Service from time to time.

The updated version will be posted on this page with a revised "Last Updated" date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

15. Contact Us

If you have questions regarding these Terms of Service, returns, orders, or our products, please contact Glow Botanix through the contact information provided on our website.

Thank you for choosing Glow Botanix.